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Evidence Guide: TLIG4005A - Organise transport workload

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIG4005A - Organise transport workload

What evidence can you provide to prove your understanding of each of the following citeria?

Organise and accept responsibility for own workload

  1. Priorities and deadlines are established in consultation with others (as appropriate) and recorded
  2. Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected
  3. Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions
  4. Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff
  5. Additional support to improve work is communicated clearly to appropriate personnel
Priorities and deadlines are established in consultation with others (as appropriate) and recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional support to improve work is communicated clearly to appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in identifying and meeting own learning needs

  1. Operations of the workplace, workplace equipment and focus of endeavour are identified
  2. Organisational structure, career paths and training opportunities appropriate to the enterprise are identified
  3. Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements
  4. Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others
Operations of the workplace, workplace equipment and focus of endeavour are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and organise a personal daily routine

  1. Daily routine is planned to take into account rosters, industrial agreements and workplace procedures
  2. Clarification of requirements of tasks is sought when appropriate
  3. Achievable time and other performance measures are agreed
  4. Tasks are completed with variations to plan identified and reported
  5. Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures
Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarification of requirements of tasks is sought when appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Achievable time and other performance measures are agreed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tasks are completed with variations to plan identified and reported

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant state/territory mass and loading regulations and permit requirements

OH&S procedures and guidelines relevant to courier and delivery operations

Risks in courier and delivery operations and related precautions to control the risk

Workplace procedures and policies for organising transport loads in courier and delivery operations

Principles, duty of care and obligations within the chains of responsibility in the transport industry

Typical issues and problems that can occur when organising a transport workload and appropriate ways of dealing with them

Housekeeping standards and procedures required in the workplace

Requirements of courier work systems and operations and relevant equipment

Methods and strategies for organising transport loads in courier and delivery operations

Required skills:

Communicate effectively with others when organising a transport workload

Read and interpret instructions, procedures and information relevant to organising a transport workload

Interpret and follow operational instructions and prioritise work

Complete documentation related to organising a transport workload

Operate electronic communication equipment to required protocol

Estimate the size, shape and special delivery requirements of cargo, mail and courier items

Work collaboratively with others when organising a transport workload

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified issues or problems that may occur when organising a transport workload in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when organising a transport workload

Apply precautions and required action to minimise, control or eliminate hazards that may exist when organising a transport workload

Plan own work including predicting consequences and identifying improvements

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Apply fatigue management knowledge and techniques

Identify and correctly use equipment required when organising loads

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Operations may be conducted:

in a range of work environments and weather conditions

by day or night

Customers may be:

internal or external

Operations may be:

undertaken on- or off-base site

Work activities may be:

routine or adopted for purposes involving courier deliveries, related clerical, packing and or load shifting activities

activities associated with the planning of work

Hazards may include:

vehicular traffic and pedestrians

uneven ground, steps, road surfaces

dust and vapours

hazardous or dangerous materials

humidity, air temperature and radiant heat

light including UV

noise

Consultative processes may involve:

clients

other employees and supervisors

management

union representatives

industrial relations, Occupational Health and Safety specialists

other professional or technical staff

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Communication in the work area may include:

fixed phone

mobile phone

fax

email

internet

radio

oral, aural or signed communications

Personal protective equipment may include:

gloves

safety headwear and footwear

sunglasses and UV protection

two-way radios

high visibility clothing

Information/documents may include:

operations manuals

induction documentation

competency standards and training materials

job specifications and procedures

manufacturers specifications for relevant equipment

Dangerous Goods Code, Explosives Code, HAZCHEM codes and other regulations pertaining to the delivery of mail/courier items

workplace procedures and policies for courier/delivery operations

supplier and/or client instructions

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

state/territory roads and traffic authority road rule and licence requirements

Australian Dangerous Goods Code, Explosives Code, HAZCHEM codes, and other relevant regulations pertaining to the delivery of mail

relevant state/territory environmental protection legislation

relevant state/territory OH&S legislation